Principal – Program

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Bengaluru, Karnataka

Experience:

14+ years

Position Responsibilities:

  • Drive RPA based engagements from pre-sales to assessments and projects to articulate and realize the business case while managing client expectations.
  • Lead a cross-functional project team
  • Understand complex business scenarios to create plans
  • Review solutions/architecture
  • Contribute to account growth initiatives and ensure program profitability & management of costs
  • Drive realization of the agreed requirement, Manage Global/Remote delivery and Operations
  • Translate customer requirements & build solutions and POCs based on customer and project needs
  • Track and publish performance to target dates & deliverables
  • Manage the Customer and customer escalations
  • Manage People & Operations: Interviews, training, mentoring, operational activities, own and resolve cross-functional issues, internal stakeholder escalations
  • Oversee effort estimation/business case for new projects
  • Support business management reporting (financial and operational parameters)
  • Establish and deliver metrics and KPIs to govern projects and identify areas of improvement

Attributes:

  • Strong project and resource planning, monitoring and execution skills
  • Proven experience of having delivered projects within timeline and budget
  • Should be able to see the big picture but very detailed in monitoring progress.
  • Should have an analytical mind
  • Must know advanced quality planning
  • Should be mobile and be ready to travel to client locations
  • Good people management skills
  • Excellent oral and written communication & Presentation skills

Qualifications:

  • B.E./B. Tech./MCA/B.Sc. (Computers) with MBA
  • Must be a certified PMP professional

 

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