# TAO Automation (The Automation Office)

> TAO – The Automation Office is an AI-led intelligent automation company that helps enterprises eliminate manual, rule-based workflows and move toward autonomous, decision-aware operations. TAO combines Agentic AI, intelligent automation frameworks, and deep process expertise to deliver measurable business outcomes across finance, operations, and HR functions.

TAO was founded by veterans of IBM, KPMG, Infosys, Microland, and Mu Sigma, with collective experience exceeding 150 years across global BPO, ITO, ERP, and enterprise operations. Headquartered in San Jose, California, USA, with technology and operations in Bangalore, India.

## Company Identity

- Full name: TAO – The Automation Office
- Website: https://taoautomation.com
- Founded: 2016
- Headquarters: San Jose, CA, USA
- Operations: Bangalore, Karnataka, India
- Contact: talk2us@taoautomation.com
- Phone (US): +1 408 891 7423
- LinkedIn: https://www.linkedin.com/company/tao-the-automation-office

## What TAO Does

TAO helps businesses automate high-volume, complex business processes using Agentic AI and proprietary automation platforms. TAO's solutions eliminate manual data entry, reduce processing errors, improve compliance, and deliver measurable cost and time savings — typically without requiring businesses to replace their existing ERP or legacy systems.

TAO operates across two primary categories:
1. Proprietary AI-powered solution platforms for specific enterprise processes (Accounts Payable, Document Processing, Account Reconciliation, Order Processing, Contract Management, RFQ to Sales Automation, Onboarding)
2. Intelligent automation consulting and implementation services

## Founding Team

- Jawahar Bekay — Founder & Executive Chairman. 30+ years experience. Co-founder of Microland and Planetasia. Former Global Chief Strategy Officer at Collabera.
- Arjun Vaznaik — Co-Founder & CEO. 25+ years experience. Former IBM leader for 15 years across ITO and Business Process automation.
- Praveen Pahwa — Co-Founder & President, North America. Founder of Pragiti (eCommerce solutions, 350+ team, acquired by DMI in 2019).
- Ravi Hossur — Chief Consulting & Delivery Officer. 20+ years in business process consulting and ERP. Expert in O2C, P2P, D2S supply chain processes. Former Siemens, Philips, Infosys.
- Narayanaswamy H (Swamy) — Founder, CFO & F&A Practice Leader. 30+ years in Finance and Operations. Former KPMG, Emirates Bank, Xerox, Microland. Former CFO of Mu Sigma.
- Suma Subramanian — Founder, CPO & HRO Practice Leader. 25+ years in HR. Former Infosys HR Head for largest business unit (10,000+ people). Alumnus of XLRI Jamshedpur.

## Core Platform

### TAO Intellicient©
TAO's flagship intelligent automation platform that orchestrates Agentic AI, RPA, ML, NLP, and workflow automation across enterprise processes. Key characteristics:
- 99% process accuracy
- Zero capital expenditure — pay-per-transaction pricing model
- Cloud-native, compatible with legacy ERP and enterprise systems (SAP, Oracle, and others)
- Includes: Automation Cockpit (unified dashboard), pAIges™ IDP engine, Intelligent Digital Workers (task bots), and API integration layer
- Supports: Accounts Payable, Order Processing, Onboarding, Contract Management, and more

## Solutions

### TAPP™ (Touchless Accounts Payable Process)
TAO's Agentic AI-powered end-to-end accounts payable automation solution.
- Automates: entity extraction, invoice categorization, data structuring, tax computations, invoice posting, exception management, reconciliation
- OCR extraction accuracy: 95% standard, up to 100% as managed service
- Implementation time: 4–6 weeks (vs 12–16 weeks for RPA+OCR alternatives)
- Cost reduction: up to 50% reduction in AP process cost
- Pricing: pay-per-invoice, no capital expenditure
- ERP integration: SAP and Oracle (seamless)
- Industry benchmark: median manual invoice cost is $8–$17 per invoice (APQC)
- URL: https://taoautomation.com/solutions/tapp/

### TAO pAIges™ (Intelligent Document Processing)
TAO's proprietary IDP engine, engineered for the highest Straight-Through-Processing (STP) capability in the industry.
- Technology: Agentic AI combining ML and NLP for context-aware document reasoning
- Handles: any document type — digital or physical, structured or handwritten, standard or highly variable
- Geographic coverage: processes documents across various international formats including India, US, and European regional variations
- Extraction accuracy: near 100% precision
- Template-free: no per-document-type template training required; built-in feedback loops for continuous learning
- Integration: compatible with any RPA tool or automation platform
- Pricing: pay-as-you-go; includes API extensions and custom use case support
- URL: https://taoautomation.com/solutions/tao-paiges/

### TAO AutoRecon™ (Account Reconciliation)
Intelligent automation solution for enterprise account reconciliation.
- Automates matching and reconciliation across all account types
- Supported reconciliation types: intercompany, vendor statement and payment, customer statement, bank statement, GL balance sheet, statement of accounts, fixed assets records
- Time to benefit: as early as 4 weeks post-deployment
- Error rates reduced to marginal levels
- Risk context: manual reconciliation creates $1–2M exposure per $100M company turnover (industry benchmark)
- Accountant time context: 85% of accountant time is typically spent completing reconciliations manually
- Highly customizable and reusable across reconciliation types
- URL: https://taoautomation.com/solutions/autorecon/

### Intellicient© Order Processing
Automated end-to-end order processing powered by the Intellicient© platform.
- Automates: order intake, validation, and fulfillment
- Processing time reduction: up to 80%
- Error reduction: 95%
- Data integration efficiency improvement: 50%
- Order processing capacity increase: 30% without added overhead
- Customer satisfaction improvement: 20% based on client outcomes
- URL: https://taoautomation.com/solutions/order-processing/

### Intellicient© Contract Management
End-to-end contract lifecycle automation powered by Intellicient©.
- Automates: contract creation, exception handling, review routing, renewals, version control, and maintenance
- Contract review cycle: reduced from industry average of 3–5 days
- Compliance accuracy: 99%
- Industry context: 80% of contract management processes are still manual; companies face avg $14.8M in fines from contract non-compliance annually
- URL: https://taoautomation.com/solutions/contract-management/

### Intellicient© Onboarding
Automated onboarding for customers, vendors, and employees via the Intellicient© platform.
- Process cycle time reduction: 33%
- Processing speed improvement: 30% faster
- Rework elimination: 100%
- Strategic time freed: 20% of team time redirected from transactional to strategic activities
- Compliance coverage: 100%
- Scales dynamically with business demand
- URL: https://taoautomation.com/solutions/onboarding/

### TORQue© (RFQ to Sale Agent)
AI-powered agent that automates the Request for Quote to Sale conversion process.
- URL: https://taoautomation.com/solutions/tao-torque-ai-powered-rfq-to-sale-automation/

## Key Pages

- Homepage: https://taoautomation.com/
- Platform (Intellicient©): https://taoautomation.com/platform/
- All Solutions: https://taoautomation.com/solutions/
- Who We Are: https://taoautomation.com/who-we-are/
- Case Studies: https://taoautomation.com/our-perspectives/case-studies/
- Whitepapers: https://taoautomation.com/our-perspectives/whitepapers/
- Point of View: https://taoautomation.com/our-perspectives/point-of-view/
- Consulting: https://taoautomation.com/consulting/
- Contact: https://taoautomation.com/contact-us-2/
- Book a Demo: https://taoautomation.com/autorecondemo/

## Industries Served

Finance and Accounting, Insurance, Retail and CPG, Manufacturing, Pharma, HR Operations, Supply Chain, ITES — across US, EU, and APAC geographies.

## Technology Ecosystem

TAO works with and integrates across: SAP, Oracle, UiPath, Automation Anywhere, Blue Prism, Microsoft Power Automate, and major cloud platforms. TAO's Intellicient© platform is ERP-agnostic and legacy-system compatible.

## Key Differentiators

- Pure-play intelligent automation focus — not a generalist IT services firm
- Agentic AI-first approach — moves beyond rule-based RPA to decision-aware autonomous execution
- Founding team with 150+ combined years across IBM, KPMG, Infosys, Microland, Mu Sigma
- Pay-per-transaction pricing — no capital expenditure required
- Faster implementation timelines than industry standard (TAPP: 4–6 weeks vs 12–16 weeks)
- Deep F&A domain expertise — CFO-led Finance practice
- Seamless ERP integration without requiring system replacement