WHAT WE DO

TAO: The Automation Office believes in the power of automation solutions and their potential to revolutionize how companies function. As your end-to-end automation solutions partner, we will work with you to develop your automation strategy, be it basic RPA or more advanced cognitive and machine learning solutions, to implement it swiftly and closely manage the entire change programme.

The value we deliver comes from being an independent, pure play automation consulting and services provider with proprietary tools and frameworks, managed by the largest independent pool of experts and supported by best-in-class partnerships.

We understand the challenges and mitigate the risks you would face as you embark on your automation journey and we will are committed to standing along with you as you sail new, unchartered waters.

What We Automate
How We Automate

HOW We Automate

Our end-to-end solutions and service suite ensures that we are able to support the entire life cycle of your automation initiatives.

You can automate several processes within your enterprise at various levels of benefits. End-to-end processes such as Account to Report (A2R), Order to Cash (O2C) and Procure to Pay (P2P) for example have several sub-processes that can be automated. Apart from these, the support processes of HR and Master Data Management also lend themselves well to automation.

There are specific processes in various industries that can also benefit significantly from automation. For example, the Insurance and Banking Industry have processes that are very unique and require a combination of industry as well as technical knowledge to identify opportunities for automation.

Automation of processes using robotic tools has been in existence for a few years already and has gained a lot of visibility and traction towards large scale adoption recently.

Most of the commonly known technology vendors such as Blueprism, Automation Anywhere and UI Path among others have capabilities that are largely similar. Even so, it is critical to look at technology and the combination of capabilities that would be the right investment for your business in the long term. This means arriving at the optimal combination of capabilities across the spectrum of available tools (and some proprietary) that will help create a robust architecture to address the specific needs of your business.

Our experienced consultants have a wide range of technical expertise and will help you make the right choices and lay the roadmap for making automation a way of life in your organization.

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Business Process Automation
Consulting (Assessment,
Businesss case, ROI)

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Tool Evaluations,
Automation Implementation using
Industry leading products

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Ongoing Support
BCP / DRP Plans

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Productized / Turnkey
Solutions

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Building COE

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Change Management
Planning & Support

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DEVELOP YOUR BUSINESS CASE AND ASSESS YOUR ROI

We help articulate the business outcomes you can expect in your RPA journey. What is the real impact and business benefit when you automate a process? Where and how do you re-deploy your people and what new skills will be required in your work force? We help you discover answers to these and other key questions that will enable your decision making.

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SELECT THE RIGHT TOOLS

We use our extensive research to help you determine what’s best for your business. Our experts recommend the best mix of tools and technologies for your specific business requirements. We partner with best of breed automation tools in the market and being technology agnostic, we will ensure that your decisions are driven only by your specific business needs.

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RAPIDLY IMPLEMENT WITH OUR PRODUCTIZED SOLUTIONS

We develop productized solutions in high potential process areas, driven by standard process workflows, pre-built bots and easy customization. In other cases, our team of expert consultants implement and deploy custom solutions end-to-end.

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SUPPORT YOUR NEW BOT-WORLD

A new world of bots requires a new support structure to monitor and manage the environment. One must address process changes that necessitate modifications to the bots, re-plan your BCP and DR environment and capabilities, put in place a rapid decision support framework if and when a bot fails, correct and redeploy bots. Our framework has specific solutions to address all these support needs.

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SET UP YOUR Centre-of-Excellence (COE)

If you need to build the capability to assess, build, monitor, update and manage your bot-sphere, our Playbook, with ready frameworks and templates to build and operate an enterprise-wide automation COE, can be customized for any enterprise.

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MANAGE CHANGE

Effective change management is a critical success factor in implementing any automation programme. Our change management experts work with your executive team to design, roll out and manage the change with all stakeholders at all touch points.

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MANAGE THE PROGRAM

Though relatively easy to implement, automation projects require a very high level of program management, bringing together several work streams with simultaneous change. Our project and program managers have several years of experience and ensure that your automation transformation programme is planned and rolled out smoothly and professionally.

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TRAIN

In addition to working with you to achieve your automation objectives, we also provide specific training programmes that focus on training and developing your own staff on automation. These are structured training initiatives that can be customised to your business needs and are delivered by our experienced trainers who will also coach and mentor your automation teams for future needs.

Please write to us at talk2us@taoautomation.com to explore how we can make automation work for your enterprise.

What We Automate

Automation, including RPA, cognitive and machine learning solutions is the application of technology that enables an enterprise to setup computer based “robots” that map process workflows, interpret applications and data, communicate with other digital systems, trigger responses and execute the required tasks to complete a transaction.

There are business specific processes in various industries that can benefit significantly from automation. You can automate several processes within your enterprise at differing levels of benefits. End-to-end processes such as Order to Cash (O2C) and Procure to Pay (P2P) for example, have several sub processes that can be automated.

Similarly, the ITO side of a business also has a large number of areas that can be automated. Historical implementation of multiple monitoring and management tool sets, information in silos, manual creation of integrated reports, manual monitoring itself, are all opportunities to bring about new efficiencies through proactive automation tools.

We work across functional process areas, analysing, discovering and realising opportunities to drive efficiency in your business operations.

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Procurement

  • Bid Process
  • Requistion to purchase
  • Accounts Payable

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Human Resources

  • Hiring
  • Employee Transfer
  • Employee Seperation
  • Success Planning discussion support
  • Statutart Reports

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Infrastructure & Applications

  • Discovery
  • Monitoring
  • Service Desk
  • EUD management
  • Incident Resolution
  • Orchestration
  • Proactive and pre-emptive healing
  • Provisioning

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Documents & Records Management

  • Master Data Management

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Finance & Accounts

  • Accounts Receivable
  • Claims / Booking / Invoice
  • Accounts Payable
  • Proceed to Pay
  • Order to cash

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Customer Relationship

  • Customer Support
  • Cal center
  • Omni Channel
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Automation is easy to implement and gives immediate benefits in several areas of business.

Automation enables greater levels of productivity and improves efficiencies, increases customer service capability, increases the quality of a transaction, optimizes costs, offers seamless scalability and higher performance while enabling analytics resulting in greater compliance and better business insight.

Automation is significantly disrupting business process models and will result in an estimated 25% to 40% cost reduction in the enterprise business services space. Industries such as Financial Services, Insurance, Retail, Healthcare and Pharma are among the early adopters, using RPA as a first step in their automation journey.

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The automation market will also evolve from front-end transaction automation to a future based on cognitive capabilities.

Please write to us at talk2us@taoautomation.com to explore how we can make automation work for your enterprise.

What We Automate
How We Automate